Shipping & Delivery
CABINELLE / SHIPPING & DELIVERY
Getting ready
for the road.
A clear guide to order preparation, checkout information and what to look for as your purchase moves toward delivery.
This describes preparation before dispatch, not the time an order spends in transit.
HOW TO READ THE TIMELINE / 001
Processing comes first. Transit comes next.
The time used to prepare an order and the time it takes to travel after dispatch are separate. Cabinelle’s stated processing period is 3–5 business days. Shipping transit follows that period and can depend on the destination and the shipping option shown at checkout. Review the information presented during checkout before completing your purchase.
Confirm the details.
Before placing your order, check the products and variants in your cart. Review the delivery address, contact email, available shipping options and final order summary.
Take a closer look at the address. Missing unit numbers, incorrect postal codes or spelling errors can complicate delivery.
Allow time to prepare.
Cabinelle’s stated order processing time is 3–5 business days before dispatch. This period describes preparation of the order. It should not be read as a delivery date.
Keep your order confirmation available. Its order number helps identify your purchase if you need to ask a question.
Watch for an update.
Review shipping information sent to the email address used at checkout. If a tracking reference is provided for your shipment, follow the instructions in that update.
Shipping methods and the information available about a shipment may vary. Avoid treating a tracking estimate as a guaranteed arrival time.
Check your package.
When an order arrives, check the package and its contents against your order confirmation.
If there is a visible issue, keep the item and packaging together. Contact Cabinelle with your order number, a clear description and photographs where helpful.
THE IMPORTANT DISTINCTION
Dispatch time is not arrival time.
A 3–5 business day processing period takes place before a shipment begins its journey. Transit then takes additional time.
The available shipping choices and charges are displayed during checkout. Use those details when considering your purchase.
BEFORE YOU PLACE AN ORDER
A few useful checks.
Review your address.
Confirm the recipient name, street address, unit number if applicable, city, state and postal code. Enter information that can be used for the intended delivery location.
Use an accessible email address.
Order confirmation and later order communications rely on the email address supplied at checkout. Check its spelling before completing the purchase.
Read the shipping options.
Review the shipping choices and charges displayed during checkout. The options available to you can depend on the delivery address and items in the order.
Keep the order number.
The confirmation email provides a useful reference for your purchase. Include the order number whenever you ask Cabinelle about a shipment or a change to your order.
Separate preparation from transit.
The stated 3–5 business day period concerns preparation before dispatch. Any time spent in transit comes afterward and should be considered separately.
DELIVERY QUESTIONS
Good to know along the way.
Does 3–5 business days mean my order will arrive within that period?
No. The 3–5 business day period is Cabinelle’s stated processing time before dispatch. Shipping transit takes additional time after the order has been prepared.
Where can I see the available shipping options?
Review the shipping options and associated charges shown during checkout before you complete your purchase.
How can I follow my shipment?
Check the shipping information sent to the email address used at checkout. If a tracking reference is supplied, follow the instructions in that message. For help understanding an update, email info@cabinelle.lol with your order number.
What if I entered the wrong delivery address?
Contact Cabinelle promptly at info@cabinelle.lol. Include your order number and the complete corrected address. Changes may not be possible once an order has progressed through fulfillment.
What should I do if there is an issue when my order arrives?
Keep the item and packaging together. Email info@cabinelle.lol with your order number, a description of the issue and clear photographs if they help show what happened.
NEED AN ORDER UPDATE?
Let’s look at the details together.
Include your order number and the question you need answered. If your inquiry concerns an address or a particular item, provide the relevant details in your message.
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